More customer reviews

The ALMOST-PERFECT Email Platform

BirdSend makes it easy to create emails and email sequences. And makes it super easy to edit them. They also make it easy to track which emails are making sales.

When I saw that the software could track customer values, was tagged based, and started at $9/mo I was intrigued. Then when I started my trial and saw how easy the editor was to use, I was hooked.

Building out sequences and editing individual emails in a sequence is one of the things it does better than a lot of other softwares. I've used a lot of email platforms over the years. I still use Active Campaign, Constant Contact, SendFox, and MailerLite for certain clients and projects.

But as of now, BirdSend is my favorite overall for ease of use and features.

Switched from ActiveCampaign. Outstanding service from a growing platform.

Excellent service, good commitment to deliverability.

I love the outstanding customer service, the user interface (so attractive and speedy), and the part where they completely moved me from my old email service provider!

I love that I can tag/segment my list, create rules based on certain actions like clicks or buys, and A/B test headlines

I also enjoy the option of being able to resend emails to people who haven't opened them and clean my list of unengaged subs all within the platform. My last ESP required me to purchase a separate package if I wanted to clean my list.

BirdSend is beginner friendly if you just need something simple but it's also perfect for more advanced users who want to dive deep into tracking, rules, and testing.

I love the ease of use, customer service, and all of the features I get using this software that I couldn't get with other ESPs. Plus, it doesn't cost an arm and a leg! I also like that they upgrade their software to include improvements and tweaks.

No more email headaches. So easy to use!

So far I'm loving my experience with BirdSend! It's easy to use, I have no more email headaches wondering if my emails are going to get delivered, or if the right emails are going out at the right time.

I'm planning on doing a lot more email automation and am looking forward to really digging in and learning about all the extra features to do that.

I love the ease and simplicity of being able to send out a daily broadcast email to my customers and subscribers. I'm a relatively new user so haven't dug into all the extra features yet.

Already providing better results than GetResponse

BirdSend has been a great replacement for my previous email list provider (GetResponse). It is cheaper, easier to use, and is already providing better results.

The training, tips and support are very helpful. Setting up email sequences via the "automation" option couldn't be easier. The whole sequence can be accessed from one page. This makes visualizing the flow, and making changes, quick and simple.

It is easy to adjust campaigns in response to replies we receive. It is so user-friendly, compared to other software we have used.

Was hesitant at first because it wasn't as well established, but I gave it a try and love it

I have a blog that sends out a newsletter whenever a new blog post goes online. I don't make a lot of money off my newsletter subscribers, that's why I wanted to opt for an inexpensive email platform.

When I found Birdsend, I was a bit hesitant at first because it wasn't as well established in the blogging world, but I gave it a try and love it. I can do all my newsletters from there with an RSS integration (which means less work for me) and it costs me less. Win-Win!

- RSS-Integration
Birdsend can create my newsletters by using my website's RSS feed. Which makes is super easy for me to send out the emails.

- Simple E-Mail design
Birdsend focuses on a simple and functional newsletter, which is also beautiful.

- Awesome support
When I started out with Birdsend, the founder took his time to explain to me the whole platform in a skype meeting. All my further questions have been answered really quickly by the support team.

- Birdsend is much cheaper than similar email platforms
And I can do everything I need to within the platform. So for me, it was a no-brainer.

I read other bloggers that switched over and are happy with the service

Customer Service is outstanding. They are very responsive and do what they can to help you solve your issues.

Efficient and effective. Easy to use/set-up. I can send test emails to myself. It does not slow down my website. For the moment there are not any cons I can think of. Every time I had an issue the customer service team responded quickly.

All around I give BirdSend an A++

Overall it is outstanding! It is so easy to learn. I was using a competitor's product, but was struggling with the flow to set up emails. A couple of quick conversations with the help desk and I was on my way to mass email updates.

My favorite feature was tying it to my website. I set up marketing emails and/or update emails within my books, offering the reader an opportunity to connect with me for more devotionals. The website redirects them to BirdSend to register. They register with an email and the devotionals go to their Inbox automatically. It has wonderful functionality and easy to set up.

When I add a new devotional links, I simply duplicate the process, modify the email name and email data to fit the new link! Wow!

What wonderful customer service! They are quick to respond to any questions. They go above and beyond with follow-up making sure everything is working after a question. I have never had any problem with their software, just operator error when need a little help if setting up something new.

The only negative I have seen is that I would love the capability of additional fonts, but the good far outweighs this one minor problem.

Great deals for renewing the product and a great value compared to other similar products. All around I give BirdSend an A++ and highly recommend the product.

An email marketing automation tool packed with great features. It can be as simple or advanced as you want it to be — depending on your needs.

I can easily and quickly set things up the way I want them — things like opt-in forms, user tags, automating the tagging process, creating sequences/drip campaigns and broadcast emails, etc.

I've used other mainstream email marketing tools before... but what I like more about BirdSend is the ease of setup and quick learning curve. Their user interface is minimalistic without compromising on advanced features. This leads to a phenomenal user experience.

For the first time, I feel like interacting with real humans rather than bots when addressing my concerns

BirdSend is awesome. I’m in love with it so far. The forms and the automation sequence are easily customizable!

Your challenge added more value to the product. Can’t thank you enough for crafting such an awesome sequence.

The support, on the other hand, is very handy-dandy, and easily accessible. Thanks for everything!