More customer reviews
Apart from customer reviews on our homepage, here are more reviews...
The ALMOST-PERFECT Email Platform
BirdSend makes it easy to create emails and email sequences. And makes it super easy to edit them. They also make it easy to track which emails are making sales.
When I saw that the software could track customer values, was tagged based, and started at $9/mo I was intrigued. Then when I started my trial and saw how easy the editor was to use, I was hooked.
Building out sequences and editing individual emails in a sequence is one of the things it does better than a lot of other softwares. I've used a lot of email platforms over the years. I still use Active Campaign, Constant Contact, SendFox, and MailerLite for certain clients and projects.
But as of now, BirdSend is my favorite overall for ease of use and features.
Email Copywriter - Las Vegas, NV, USA
Their customer service is really exceptional. They helped me migrate everything from Aweber!
I have switched to BirdSend from another email marketing provider and so far I'm pleasantly surprised with the quality of the service.
Their customer service is really exceptional, they helped me to migrate all of my previous forms and contacts, so I didn't have to worry about doing it all by myself.
They constantly come up with new features and tools and you can submit a support ticket if you'd like to improve something.
BirdSend forms are lightweight. My favorite feature is that you can regulate where you want opt-in forms to appear on a page without the need to edit the code (as it was the case with my previous e-mail marketing providers). The dashboard is very easy to navigate.
Plus, the price is much lower than what you would pay for ConvertKit or other popular email marketing software providers, but I think you get the same functionality and results yet paying less.
Food Blogger - Stamford, CT, USA
Switched from ActiveCampaign. Outstanding service from a growing platform.
Excellent service, good commitment to deliverability.
I love the outstanding customer service, the user interface (so attractive and speedy), and the part where they completely moved me from my old email service provider!
Homeschooling Expert - Dothan, AL, USA
I love that I can tag/segment my list, create rules based on certain actions like clicks or buys, and A/B test headlines
I also enjoy the option of being able to resend emails to people who haven't opened them and clean my list of unengaged subs all within the platform. My last ESP required me to purchase a separate package if I wanted to clean my list.
BirdSend is beginner friendly if you just need something simple but it's also perfect for more advanced users who want to dive deep into tracking, rules, and testing.
I love the ease of use, customer service, and all of the features I get using this software that I couldn't get with other ESPs. Plus, it doesn't cost an arm and a leg! I also like that they upgrade their software to include improvements and tweaks.
Personal Finance Expert - Portland, OR, USA
No more email headaches. So easy to use!
So far I'm loving my experience with BirdSend! It's easy to use, I have no more email headaches wondering if my emails are going to get delivered, or if the right emails are going out at the right time.
I'm planning on doing a lot more email automation and am looking forward to really digging in and learning about all the extra features to do that.
I love the ease and simplicity of being able to send out a daily broadcast email to my customers and subscribers. I'm a relatively new user so haven't dug into all the extra features yet.
Content Publishing Expert - Ontario, Canada
Switched from Aweber to BirdSend for these 3 reasons...
Presentation Expert - Fairfield, IA, USA
The move from Mailchimp was smooth and painless. The team is very receptive to suggestions
Overall I've had a very good experience.
Customer support is very helpful. The price is quite reasonable.
Homeschooling Expert - McMinnville, TN, USA
Very impressed with how quickly and thoroughly tech support replies to issues and the openness of the company to suggestions to improve the software
My experience has been great! I found the platform easy to use.
I switched to Birdsend from another software due to cost savings and I could get most of the features I wanted at Birdsend with substantial cost savings.
I haven't been disappointed.
Business Fame Maker - Orange, TX, USA
Already providing better results than GetResponse
BirdSend has been a great replacement for my previous email list provider (GetResponse). It is cheaper, easier to use, and is already providing better results.
The training, tips and support are very helpful. Setting up email sequences via the "automation" option couldn't be easier. The whole sequence can be accessed from one page. This makes visualizing the flow, and making changes, quick and simple.
It is easy to adjust campaigns in response to replies we receive. It is so user-friendly, compared to other software we have used.
House Sitting Expert - Durham, UK
Was hesitant at first because it wasn't as well established, but I gave it a try and love it
I have a blog that sends out a newsletter whenever a new blog post goes online. I don't make a lot of money off my newsletter subscribers, that's why I wanted to opt for an inexpensive email platform.
When I found Birdsend, I was a bit hesitant at first because it wasn't as well established in the blogging world, but I gave it a try and love it. I can do all my newsletters from there with an RSS integration (which means less work for me) and it costs me less. Win-Win!
Birdsend can create my newsletters by using my website's RSS feed. Which makes is super easy for me to send out the emails.
- Simple E-Mail design
Birdsend focuses on a simple and functional newsletter, which is also beautiful.
- Awesome support
When I started out with Birdsend, the founder took his time to explain to me the whole platform in a skype meeting. All my further questions have been answered really quickly by the support team.
- Birdsend is much cheaper than similar email platforms
And I can do everything I need to within the platform. So for me, it was a no-brainer.
Food Blogger - Linz, Austria
All the features I need at a good price with great support
BirdSend isn't the most sophisticated ESP, but therein lies its beauty.
It has all the features that most small to mid-size businesses will ever use, and nothing more, which makes it very easy to use. On the few occasions I do get stuck, or have a problem, their tech support is responsive and friendly.
Private Chef & TV Host - Napa, CA, USA
Everything has been very impressive with this company and the entire team
You get all the best features at a great price.
I especially like the resend option for any email in a sequence.
House Sitting & Travel Expert - Seattle, WA, USA
I read other bloggers that switched over and are happy with the service
Customer Service is outstanding. They are very responsive and do what they can to help you solve your issues.
Efficient and effective. Easy to use/set-up. I can send test emails to myself. It does not slow down my website. For the moment there are not any cons I can think of. Every time I had an issue the customer service team responded quickly.
Travel Blogger - Naperville , IL, USA
All around I give BirdSend an A++
Overall it is outstanding! It is so easy to learn. I was using a competitor's product, but was struggling with the flow to set up emails. A couple of quick conversations with the help desk and I was on my way to mass email updates.
My favorite feature was tying it to my website. I set up marketing emails and/or update emails within my books, offering the reader an opportunity to connect with me for more devotionals. The website redirects them to BirdSend to register. They register with an email and the devotionals go to their Inbox automatically. It has wonderful functionality and easy to set up.
When I add a new devotional links, I simply duplicate the process, modify the email name and email data to fit the new link! Wow!
What wonderful customer service! They are quick to respond to any questions. They go above and beyond with follow-up making sure everything is working after a question. I have never had any problem with their software, just operator error when need a little help if setting up something new.
The only negative I have seen is that I would love the capability of additional fonts, but the good far outweighs this one minor problem.
Great deals for renewing the product and a great value compared to other similar products. All around I give BirdSend an A++ and highly recommend the product.
Christian Author & Speaker - Delaware, OH, USA
Switched from MailerLite to BirdSend and very pleased
I switched from MailerLite because their customer service could never explain answers to my questions in a way I could understand. The prices were high and there were several issues they couldn't fix.
Once I got the hang of BirdSend it has been very easy to use. It was very helpful to have my previous email information migrated over for me by BirdSend staff.
Overall I have been very pleased. The pricing is very fair and I am saving money and feel I have a more robust system than the service I was using before.
Purposeful Living Expert - Wellington, KS, USA
Incredible value and much easier to use than Mailchimp
Setting up email sequences and signup forms is much easier than with my previous email service provider. I am very glad that I made the switch.
I gave Birdsend a trial for the low price, but I stayed for the ease of use and feature set. The user interface is pretty intuitive and easy to use. It's easy to set up forms and automation sequences. It's totally flexible in segmenting your audience, as it works on tags rather than lists. It allows you to set up different lead magnets or even follow-up sequences for the same 'list'.
Support is responsive, coming back either instantly or within a couple of hours, which is not bad considering the time difference between Europe and Indonesia. They are friendly and helpful, and their English is excellent. They also provide a useful guide to email marketing, very useful for the non-specialist like me. Costs are far lower than the competition.
Birdsend is a young product so there are still a few features to be added or ironed out - not bugs, but sometimes it's not as flexible as I would like. The company is aware of this and seem to be working diligently to improve these very minor snags. Let me give you an idea of how minor these are: If you put a form in the Birdsend widget, you only get one choice of font for the headings - luckily it's one that looks OK (I figured out how to change this in CSS eventually). The visibility settings for the forms widget don't seem to always work as they should - fortunately it's easy to configure the visibility of widgets directly in Wordpress, so it's not a problem. That's all I can think of - they are very minor points.
I looked at alternatives to Mailchimp because I was frustrated with its inflexibility. I gave Birdsend a try initially because of its much lower costs, but I stayed for the flexibility, much more intuitive interface, and ease of use. I am now well out of the trial period, and I'm very glad I switched.
Leadership Expert - Stockport, UK
Switched from Mailchimp. Ease of setup and quick learning curve leads to a phenomenal user experience!
An email marketing automation tool packed with great features. It can be as simple or advanced as you want it to be — depending on your needs.
I can easily and quickly set things up the way I want them — things like opt-in forms, user tags, automating the tagging process, creating sequences/drip campaigns and broadcast emails, etc.
I've used other mainstream email marketing tools before... but what I like more about BirdSend is the ease of setup and quick learning curve. Their user interface is minimalistic without compromising on advanced features. This leads to a phenomenal user experience.
Digital Product Creator
A very streamlined platform — does a handful of things really really well!
Digital Marketing Consultant - Portland, OR, USA
It's easy to use & navigate. I love how accessible everything is from every part of the screen and also the functionality of revenue tracking
Instagram Success Coach
Mailchimp to BirdSend is an easy transition
I've recently switched to BirdSend and as a travel blogger, I've found the platform really straightforward to use.
I'm not very techy and was worried about changing from Mailchimp but the customer service that I have received from BirdSend has made it easy for me to make the transition. They are always making suggestions on how to optimize my email rate open rates and get back to me quickly.
I definitely recommend them!
Travel Blogger - United Kingdom
Switched from Sendy + Amazon SES to BirdSend and got better deliverability
Email marketing is one of my favorite channels to market my offers.
I first got to know about BirdSend when my peers recommended it to me as a simple email marketing tool for content creators.
It's very easy to use and the open rates are awesome!
Compared to what I was using previously (Sendy + Amazon SES), BirdSend has better deliverability.
Another thing I like about BirdSend is their email editor — simple and easy to crank out emails fast.
Online Business Owner & Coach
BirdSend is a GodSend
I keep in touch with fans and announce new releases using BirdSend.
I am not a professional email marketer so the extra help has made it worth the while for me. This program is definitely for professional email marketers and has all the features I would want if I were one myself.
Took a little while for me to get used to the software but once I did it's much easier to operate than the others I have tried (i.e. MailChimp). Some of the functions worked differently and I needed help learning them.
I am very happy to report that BirdSend's customer service is the best I've ever experienced.
I was never able to connect with anyone ever at MailChimp. BirdSend is the exact opposite: they are right there to help or within 24 hours or less.
Excellent customer service!
Sedona, AZ, USA
The switch from ConvertKit was super simple and the BirdSend team did it for me!"
Switched from ConvertKit to save $$$.
Love it. Saves me $$$, didn't take me any time at all to switch. All positive.
I love the price. I now save $30 US per month since switching from ConvertKit yet I still have almost the same functionality.
Online Business Coach - Telarah, Australia
I've been in online marketing for 10+ years. Without a doubt BirdSend has been the simplest to set up.
Overall, it's been a great platform that's so simple to use. Simplicity is something I look for when choosing a piece of software, as I hate spending the time to learn another piece of software.
I have been in the online marketing space for 10+ years, and have used several email autoresponder tools.
Without a doubt, Bird Send has been the simplest to set up. I still have not had to watch a tutorial video, as it's easy to figure out.
The other feature I love is the auto-resend emails to people who have not opened an email. Other tools have this, but it's done manually. As an entrepreneur, we have 37 things going on, and oftentimes forget to log back into our email autoresponder tool to re-send the emails. With Bird Send, this is automated.
Dadpreneur - Brighton, MI, USA
Best Bang for your Buck
Very positive and affordable. If you give them admin access to your site and other platforms they will set up integrations for you and help edit your forms as a part of the free migration services.
This is an easy to use email software that allows you to achieve the same results as other, more expensive competitors.
Primal Health & Fitness Coach - Charlotte, NC, USA
Simple & Effective + Amazing Customer Service
I'm barely getting familiar with it but so far, so good. It seems simple and effective. I have installed 2 forms so far, and it was pretty easy once I understood how to add the snippets and plugins to my sites.
One thing is for sure, Welly and his team are amazing at customer service. They strive to help us understand the workings of this software and reply to questions quite fast.
Life Coach - Fort Lauderdale, FL, USA
For the first time, I feel like interacting with real humans rather than bots when addressing my concerns
BirdSend is awesome. I’m in love with it so far. The forms and the automation sequence are easily customizable!
Your challenge added more value to the product. Can’t thank you enough for crafting such an awesome sequence.
The support, on the other hand, is very handy-dandy, and easily accessible. Thanks for everything!
WOWed by the attention to service
Welly and his team have been amazing in getting me switched over from MailChimp. The support team quickly responds to issues and helps me figure out what I need to do.
The pricing for BirdSend can't be beat. I was shocked by the price and then wowed by the attention to service.
Leadership Expert - Muskegon, MI, USA